DocTurno Puerto Rico Terms and Conditions

Effective Date: July 1, 2026
Last Updated: July 1, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the DocTurno Puerto Rico website, mobile applications, and related technology services and features (collectively, the “Platform”). “DocTurno Puerto Rico”, “DocTurno”, “we”, “us”, and “our” refer to DocTurno Puerto Rico LLC.

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you use the Platform on behalf of a Provider Organization, you represent and warrant that you have authority to accept these Terms on behalf of that Provider Organization. If you do not agree to these Terms, you must not access or use the Platform.

1. Platform Overview

DocTurno Puerto Rico provides a technology platform that enables users to access provider profile information, schedule and manage appointments, receive appointment reminders and administrative notifications, and participate in telehealth sessions, including real-time chat functionality only during an active telehealth video or audio session, where such services are made available by the Provider Organization. The Platform may also enable Provider Organizations and Provider Personnel to publish articles, blogs, and other educational content.

DocTurno Puerto Rico is a technology company and is not a healthcare provider. DocTurno Puerto Rico does not practice medicine or any other licensed healthcare profession and does not provide medical advice, diagnosis, treatment, prescriptions, clinical triage, or emergency services.

All healthcare services made available through the Platform are provided solely by independent Provider Organizations and their Provider Personnel. Each Provider Organization is solely responsible for the healthcare services provided through the Platform, including all professional, clinical, billing, documentation, patient-care, and legal obligations associated with those services. Any articles, blogs, or other content published by a Provider Organization or Provider Personnel are the responsibility of that Provider Organization or Provider Personnel, as applicable.

The Platform is not designed to provide emergency response services or to be relied upon for urgent or time-sensitive communications. If you are experiencing a medical emergency, call 911 or seek immediate care at the nearest emergency department. Do not use the Platform to request emergency assistance.

1.1 Provider Relationship

For purposes of these Terms, “Provider Organization” means an individual licensed healthcare provider, or the provider’s authorized professional entity, that registers for or uses the Platform.

At this time, each Provider Organization account supports one individual licensed healthcare provider and that provider’s authorized staff members. The Platform does not currently support a shared account for multiple independent treating providers or facility-level account management. DocTurno Puerto Rico may add additional provider or facility features in the future.

“Provider Personnel” means authorized staff members who access or use the Platform on behalf of the applicable Provider Organization, including employees, contractors, administrators, schedulers, billing personnel, nurses, and other authorized support personnel.

For convenience, the Platform may refer to an individual physician or other treating Provider Personnel associated with a patient’s appointment as a “doctor,” where applicable. The Platform may refer to other authorized Provider Personnel as “staff.” These user-facing labels do not alter the responsibilities or legal status of the applicable Provider Organization or Provider Personnel under these Terms.

For purposes of the Platform, a “family member” or “dependent” is an individual whose profile is added or managed by an Authorized Representative as described in Section 3.1.

Neither a Provider Organization nor its Provider Personnel is an employee, agent, partner, joint venturer, or legal representative of DocTurno Puerto Rico, unless DocTurno Puerto Rico expressly agrees otherwise in a separate written agreement.

No Provider Organization or Provider Personnel has authority to make commitments, representations, warranties, or agreements on behalf of DocTurno Puerto Rico, or otherwise bind DocTurno Puerto Rico.

Each Provider Organization is solely responsible for, and must ensure that its Provider Personnel comply with the following:

·       maintaining all licenses, certifications, registrations, authorizations, and professional qualifications required for their respective roles;

·       complying with all applicable federal, state, territorial, local, professional, privacy, and healthcare laws, rules, regulations, and standards;

·       supervising Provider Personnel and determining which individuals may access the Platform and what information they may access;

·       all clinical judgment, medical care, advice, diagnosis, treatment, prescribing, triage, referrals, follow-up, and other healthcare services provided to patients;

·       establishing and communicating appropriate appointment, cancellation, telehealth-session, and emergency procedures;

·       maintaining patient records and obtaining all patient notices, informed consents, authorizations, and acknowledgments required by applicable law;

·       all billing, coding, collections, insurance submissions, reimbursement claims, and related financial practices;

·       the accuracy, completeness, and timely update of all provider profile information published or made available through the Platform;

·       the accuracy, legality, and appropriateness of all articles, blogs, and other content published through the Platform; and

·       all acts and omissions of its Provider Personnel in connection with use of the Platform.

DocTurno Puerto Rico provides technology services only. Nothing in these Terms creates a provider-patient relationship between DocTurno Puerto Rico and any patient, or creates an employment, agency, partnership, joint venture, fiduciary, or similar relationship between DocTurno Puerto Rico and any Provider Organization or Provider Personnel.

2. Medical Information and Provider Services

Provider profiles, articles, blogs, and other educational materials available through the Platform are provided for general informational purposes only. They are not a substitute for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional. Use of such materials does not create a provider-patient relationship with DocTurno Puerto Rico.

The Platform does not issue, validate, dispense, or transmit prescriptions to pharmacies. Any prescription, medication, or pharmacy services must be arranged directly through the patient’s treating Provider Organization or Provider Personnel and the applicable pharmacy.

The treating Provider Organization or Provider Personnel is solely responsible for determining whether telehealth is appropriate for a patient and whether an in-person evaluation, emergency care, or other follow-up is needed.

3. Eligibility, Accounts, and Authorized Representatives

3.1 Eligibility and Authorized Representatives

To create and use an individual account, you must be at least eighteen (18) years old and legally able to enter into these Terms.

If you are not legally able to enter into these Terms on your own, an Authorized Representative must create or manage the profile used on your behalf.

An individual under eighteen (18) may be added to the Platform as a family member or dependent by a parent, legal guardian, or other person legally authorized to act on that individual’s behalf (an “Authorized Representative”).

For purposes of the Platform, a “family member” or “dependent” is an individual whose profile is added or managed by an Authorized Representative.

By creating or managing a profile for another person, you represent that you are legally authorized to do so.

3.2 Account Registration and Security

You must provide accurate, current, and complete information when creating or maintaining an account and promptly update your information if it changes.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account. You must not share your login credentials with another person or permit another person to use your account.

You must immediately change or reset your password, where possible, and promptly notify DocTurno Puerto Rico if you believe that your account or login credentials have been accessed or used without authorization. DocTurno Puerto Rico may suspend, restrict, or terminate access to an account when reasonably necessary to protect the security, integrity, or lawful operation of the Platform.

3.3 Provider Organization Accounts

Each Provider Organization is responsible for ensuring that access to the Platform is provided only to authorized Provider Personnel and that each Provider Personnel user has an individual account.

Provider Organizations must promptly update, restrict, or deactivate access for Provider Personnel whose access is no longer authorized or necessary. Provider Organizations are responsible for the use of the Platform by their Provider Personnel.

DocTurno Puerto Rico may request or review professional information or documentation for account-verification or Platform-administration purposes. Any such review is administrative only and does not constitute an endorsement, credentialing determination, or guarantee by DocTurno Puerto Rico regarding a Provider Organization or Provider Personnel.

4. Telehealth Services

Telehealth functionality may be available for appointments scheduled through the Platform, depending on the services selected by the applicable Provider Organization. When available, telehealth sessions are conducted through live video, with audio and real-time chat functionality available during the active session.

Telehealth services are provided solely by the applicable Provider Organization and its Provider Personnel. The treating Provider Organization or Provider Personnel is solely responsible for determining whether telehealth is appropriate for a patient and whether an in-person evaluation, emergency care, or other follow-up is needed.

The applicable Provider Organization and its Provider Personnel are solely responsible for obtaining and documenting any informed consent, acknowledgment, or other authorization required for telehealth services under applicable law. DocTurno Puerto Rico does not obtain or document telehealth informed consent on behalf of Provider Organizations.

DocTurno Puerto Rico does not review, validate, confirm, or monitor whether a Provider Organization has obtained telehealth informed consent or whether that consent satisfies applicable law.

5. User Responsibilities and Acceptable Use

You may use the Platform only for lawful, authorized, and intended purposes.

You must not:

·       access or attempt to access any account, information, system, or data that you are not authorized to access;

·       interfere with, disrupt, damage, or attempt to circumvent the security, integrity, or operation of the Platform;

·       impersonate another person, misrepresent your identity or authority, knowingly provide false or misleading information, or use the Platform for fraudulent or unlawful purposes;

·       harass, threaten, abuse, or engage in inappropriate conduct toward Provider Organizations, Provider Personnel, DocTurno Puerto Rico personnel, or other users; or

·       upload, transmit, or introduce viruses, malicious code, or other harmful material through the Platform.

6. Electronic Communications and Notices

By creating an account or using the Platform, you agree that DocTurno Puerto Rico and, where applicable, the Provider Organization may send you electronic communications relating to your account, appointments, telehealth sessions, and use of the Platform.

These communications may include appointment requests, confirmations, reminders, cancellations, and other appointment updates; payment and Patient Wallet notifications; administrative notifications; account-security notices; and other service-related information. Communications may be delivered through the Platform or through contact methods associated with your account, including email and push notifications, where available. You are responsible for keeping your contact information current. You may continue to receive communications necessary for account security, service administration, scheduled appointments, or legal compliance.

For clarity, acceptance of these Terms does not constitute telehealth informed consent. Telehealth informed consent, where required, is the responsibility of the applicable Provider Organization and its Provider Personnel, as described in Section 4.

7. Privacy and Health Information

Your use of the Platform is subject to the DocTurno Puerto Rico Privacy Policy.

Healthcare services provided through the Platform are subject to the applicable Provider Organization’s Notice of Privacy Practices, which describes how that Provider Organization may use and disclose Protected Health Information (“PHI”) and explains patients’ privacy rights.

Where DocTurno Puerto Rico creates, receives, maintains, or transmits PHI on behalf of a Provider Organization, DocTurno Puerto Rico handles that PHI as permitted by the applicable Business Associate Agreement (“BAA”) and applicable law.

The BAA applies only between DocTurno Puerto Rico and the applicable Provider Organization. Provider Personnel access the Platform on behalf of their Provider Organization and are subject to the access permissions and responsibilities established by that Provider Organization.

8. Administrative Access

Authorized DocTurno Puerto Rico personnel may access personal information, provider profile information, and, where applicable, Protected Health Information (“PHI”), only to the extent reasonably necessary to operate, maintain, secure, support, and administer the Platform; comply with applicable law; and provide services to Provider Organizations.

Access is limited to authorized personnel based on their roles and is subject to confidentiality obligations, access controls, and DocTurno Puerto Rico’s internal privacy and security policies.

9. Patient Appointment Payments, Wallet, Insurance, and Cancellations

Fees for healthcare services are established by the applicable Provider Organization.

Each Provider Organization is solely responsible for setting its fees; determining whether it bills insurance; handling billing, coding, insurance claims, refunds, cancellations, no-shows, and payment disputes related to its healthcare services.

For in-person appointments, a Provider Organization may make payment available through the Platform only where it has established a fixed fee for its services. If a Provider Organization bills insurance for an appointment, payment, including any copayment, coinsurance, deductible, or other patient responsibility, must be handled directly with the Provider Organization at its office. DocTurno Puerto Rico does not determine or guarantee insurance eligibility, coverage, benefits, or patient financial responsibility.

A Provider Organization may establish a cancellation or no-show fee for appointments cancelled less than twenty-four (24) hours before the scheduled appointment time or for missed appointments. Any applicable cancellation or no-show fee will be disclosed through the Platform before the appointment is booked.

The Platform may make a Patient Wallet (“Patient Wallet”) available to allow patients to maintain a balance for future eligible appointment-related payments through the Platform. Patient Wallet funds may be added using payment methods made available through the Platform and may include refunds or amounts restored after a payment authorization is released. The Platform will display the patient’s available Patient Wallet balance and Patient Wallet transaction history.

Patient Wallet funds may be used only for eligible appointment fees, cancellation or no-show fees, and other charges clearly presented through the Platform. Patient Wallet funds may not be transferred to another person or used outside the Platform unless DocTurno Puerto Rico expressly makes that functionality available.

A Patient Wallet is not a bank account, deposit account, or line of credit, and Patient Wallet balances do not earn interest. Patient Wallet balances do not expire solely because of inactivity.

A patient may request a refund of unused Patient Wallet funds through the Platform. Refunds will be made to the original payment method where reasonably practicable and will be subject to applicable law, reasonable identity verification, and payment-processor requirements. If a refund to the original payment method is not reasonably practicable, DocTurno Puerto Rico will handle the remaining Patient Wallet balance as required by applicable law.

Patients must review Patient Wallet activity and promptly report suspected errors or unauthorized activity. DocTurno Puerto Rico may investigate and correct Patient Wallet entries, reverse credits or charges made in error, and adjust a Patient Wallet balance where reasonably necessary to correct an error, address unauthorized activity, or comply with applicable law. Nothing in this Section limits any rights a patient may have under applicable law.

The Platform may make a Provider Wallet available to Provider Organizations. A Provider Wallet may reflect payments received for applicable appointments through the Platform and related transaction activity, including refunds, reversals, and other adjustments.

A Provider Organization may use available Provider Wallet funds to pay eligible subscription fees through the Platform or transfer available Provider Wallet funds to a bank account designated by that Provider Organization through available Platform functionality. Transfers may be subject to payment-processor requirements, account verification, processing times, and applicable law.

A Provider Organization is responsible for maintaining accurate bank-account and transfer information and for ensuring that transfer instructions are authorized. A Provider Wallet is not a bank account, deposit account, or line of credit, and Provider Wallet balances do not earn interest.

Provider Organizations must review Provider Wallet activity and promptly report suspected errors or unauthorized activity. DocTurno Puerto Rico may investigate and correct Provider Wallet entries, reverse credits or charges made in error, and adjust a Provider Wallet balance where reasonably necessary to correct an error, address unauthorized activity, process a refund or reversal, or comply with applicable law.

For telehealth appointments, the applicable fee must be authorized at the time of booking using the payment method provided by the patient or available funds in the patient’s Patient Wallet. The authorized amount will be held or reserved until the telehealth appointment is completed, at which time payment will be processed. After payment for an applicable appointment is processed, the corresponding amount may be reflected in the Provider Organization’s Provider Wallet, subject to processing times, refunds, reversals, and other transaction adjustments.

If the Provider Organization cancels a telehealth appointment, any payment authorization will be released, and any reserved amount paid from the Patient Wallet will be restored to the Patient Wallet. If the patient cancels a telehealth appointment or does not attend the scheduled appointment, any applicable cancellation or no-show fee may be charged from the payment authorization or reserved Patient Wallet amount. Any remaining authorized amount will be released or remaining Patient Wallet amount restored, as applicable.

DocTurno Puerto Rico may facilitate payments through the Platform but does not provide medical billing, coding, insurance-claim processing, or reimbursement services unless expressly stated otherwise. DocTurno Puerto Rico does not guarantee payment, transfer timing, or the availability of funds.

10. Provider Subscription Plans and Fees

This Section applies only to Provider Organizations. Subscription fees paid by Provider Organizations for use of the Platform are separate from fees paid by patients for healthcare services under Section 9.

DocTurno Puerto Rico may offer monthly and annual subscription plans to Provider Organizations.

Before a Provider Organization selects or renews a subscription plan, the Platform will display the current Plan Details, including the plan name, billing period, current subscription fee, included features, limitations, and any other applicable terms.

By selecting or renewing a subscription plan and completing the payment process, the individual acting on behalf of the Provider Organization represents that they are authorized to do so and agrees on behalf of the Provider Organization to pay the subscription fees displayed at that time.

A Provider Organization may pay subscription fees using available Provider Wallet funds or another payment method made available through the Platform. By selecting the Provider Wallet as the payment source, the Provider Organization authorizes DocTurno Puerto Rico and its payment-service providers to deduct the disclosed subscription fee from the available Provider Wallet balance.

Unless the Plan Details expressly state otherwise, subscription plans do not renew automatically. A Provider Organization may cancel its subscription at any time through the Platform or another cancellation method stated in the applicable Plan Details.

Cancellation will take effect at the end of the current paid billing period. The Provider Organization may continue using its subscription features through the end of that period, subject to these Terms, the applicable BAA, and applicable law.

Subscription fees are non-refundable, and DocTurno Puerto Rico will not provide prorated refunds or credits for unused time following an early cancellation, except as required by applicable law or expressly stated in the applicable Plan Details.

The Provider Organization is responsible for providing and maintaining a valid payment method for its subscription. If a subscription payment cannot be processed, DocTurno Puerto Rico may suspend, restrict, or terminate access to subscription features until payment is received, subject to any applicable BAA and applicable law.

Selection or payment for a subscription plan does not itself certify, activate, or approve a Provider Organization for use of all Platform features. Access may remain subject to completion of required onboarding, verification, and any applicable BAA.

DocTurno Puerto Rico may change, add, or discontinue subscription plans, subscription fees, and included features. Any current Plan Details displayed through the Platform will apply when a Provider Organization selects or renews a subscription plan. Changes will not affect a subscription during its current paid billing period unless the Provider Organization agrees to the change or the change is required by applicable law.

11. Intellectual Property and Provider Content

The Platform, including its software, design, features, logos, trademarks, text, graphics, and other materials provided by DocTurno Puerto Rico, are owned by or licensed to DocTurno Puerto Rico and are protected by applicable intellectual property laws.

Subject to these Terms, DocTurno Puerto Rico grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Platform for its intended purposes. You may not copy, modify, distribute, sell, lease, reverse engineer, adapt, reuse in modified form, or otherwise use any part of the Platform except as expressly permitted by these Terms or with DocTurno Puerto Rico’s prior written permission.

Provider Organizations and Provider Personnel remain responsible for the provider profile information, articles, blogs, and other content they publish through the Platform. By publishing content through the Platform, they grant DocTurno Puerto Rico a non-exclusive, royalty-free license to host, display, reproduce, and make that content available as necessary to operate and make the Platform available.

DocTurno Puerto Rico may remove or restrict access to provider content that it reasonably believes is inaccurate, unlawful, infringing, misleading, or inconsistent with these Terms.

12. Suspension and Termination

DocTurno Puerto Rico may suspend, restrict, or terminate access to the Platform or particular Platform features if it reasonably believes that a user has violated these Terms, applicable law, or the security, integrity, or lawful operation of the Platform, subject to any applicable BAA and applicable law.

You may stop using the Platform at any time. You may also request deletion of your Platform account, subject to applicable law, the DocTurno Puerto Rico Privacy Policy, and any applicable record-retention obligations.

Termination or deletion of a Platform account does not require a Provider Organization to delete medical records, billing records, or other information that the Provider Organization is required or permitted to retain under applicable law.

13. Disclaimers

To the maximum extent permitted by applicable law, the Platform is provided on an “as is” and “as available” basis. DocTurno Puerto Rico makes no warranties, express or implied, regarding the Platform, including warranties of uninterrupted availability, reliability, merchantability, fitness for a particular purpose, or non-infringement.

DocTurno Puerto Rico does not guarantee that the Platform will be available at all times. The Platform may be unavailable or interrupted due to maintenance, technical issues, third-party service interruptions, or circumstances beyond DocTurno Puerto Rico’s reasonable control.

Provider Organizations and Provider Personnel remain responsible for maintaining appropriate procedures for continuity of care, patient communications, follow-up, and clinical records, including when the Platform is unavailable.

14. Limitation of Liability

To the maximum extent permitted by applicable law, DocTurno Puerto Rico will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, business interruption, or other intangible losses, arising out of or relating to the Platform, these Terms, or healthcare services provided by a Provider Organization or Provider Personnel.

DocTurno Puerto Rico is not responsible for, and will not be liable for, any medical decision, diagnosis, treatment, prescription, clinical care, treatment outcome, clinical communication, billing decision, or other act or omission of any Provider Organization or Provider Personnel.

Except where applicable law or an applicable BAA expressly provides otherwise, DocTurno Puerto Rico’s total aggregate liability for all claims arising out of or relating to the Platform or these Terms will not exceed:

(a)   for a patient, Authorized Representative, or other individual user, one hundred dollars (US $100); or

(b) for a Provider Organization or Provider Personnel acting on behalf of a Provider Organization, the total subscription fees actually paid by the applicable Provider Organization to DocTurno Puerto Rico under Section 10 during the twelve (12) months immediately preceding the event giving rise to the claim.

This limitation applies to all claims, whether based on contract, tort, negligence, strict liability, warranty, statute, or any other legal theory.

Nothing in this Section limits DocTurno Puerto Rico’s obligation to release or return any patient payment amount required under Section 9, or excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless DocTurno Puerto Rico, its affiliates, and their respective members, managers, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

·       your violation of these Terms or applicable law;

·       your misuse of the Platform;

·       your unauthorized access to or use of information, accounts, or systems through the Platform; or

·       content or information that you submit, publish, upload, or transmit through the Platform.

In addition, each Provider Organization agrees to defend, indemnify, and hold harmless DocTurno Puerto Rico, its affiliates, and their respective members, managers, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

·       healthcare services provided by the Provider Organization or its Provider Personnel;

·       any clinical decision, diagnosis, treatment, prescription, referral, follow-up, patient communication, or treatment outcome;

·       the acts or omissions of its Provider Personnel;

·       its failure to maintain required licenses, obtain required consents, comply with applicable law, or maintain required patient records;

·       its billing, insurance, fees, refunds, cancellations, or no-show practices; or

·       provider profile information, articles, blogs, or other content published through the Platform.

These indemnification obligations do not apply to the extent that a claim results from DocTurno Puerto Rico’s gross negligence, willful misconduct, or failure to comply with its own obligations under these Terms.

16. Changes to These Terms

DocTurno Puerto Rico may update these Terms from time to time. The most current version will be made available through the Platform and on the DocTurno Puerto Rico website, with an updated “Last Updated” date.

If a change is material, DocTurno Puerto Rico will provide notice through the Platform, by email, or by another reasonable method before the change takes effect, unless a shorter notice period is necessary to address security, legal, or operational requirements.

Your continued use of the Platform after updated Terms take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.

17. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Platform will be governed by the laws of the Commonwealth of Puerto Rico and applicable federal law, without regard to conflict-of-law principles.

18. Dispute Resolution and Venue

Except where applicable law requires otherwise, any legal action arising out of or relating to these Terms or the Platform must be brought exclusively in the courts of the Commonwealth of Puerto Rico located in San Juan, Puerto Rico, or, where federal jurisdiction exists, the United States District Court for the District of Puerto Rico.

You and DocTurno Puerto Rico consent to the personal jurisdiction and venue of those courts.

Nothing in this Section prevents either party from seeking temporary, emergency, or injunctive relief in a court with proper jurisdiction.

19. Third-Party Services and Mobile Application Stores

The Platform may use or rely on third-party services, including payment processors, video or telehealth technology, electronic communication services, cloud-service providers, and mobile application stores.

Use of third-party services may be subject to the terms, privacy policies, and other rules of the applicable third party. DocTurno Puerto Rico does not control and, to the maximum extent permitted by applicable law, is not responsible for the availability, acts, omissions, or services of third parties.

Use of the Platform may require internet access, a mobile device, or wireless service. You are responsible for any charges imposed by your internet-service provider or mobile carrier.

20. General Terms

20.1 Entire Agreement and Order of Precedence

These Terms, the DocTurno Puerto Rico Privacy Policy, the applicable Plan Details displayed through the Platform, and any additional terms expressly presented through the Platform form the agreement between you and DocTurno Puerto Rico regarding use of the Platform.

Any applicable BAA between DocTurno Puerto Rico and a Provider Organization will control if it conflicts with these Terms regarding Protected Health Information.

20.2 Assignment

You may not transfer your account or these Terms without DocTurno Puerto Rico’s prior written consent.

DocTurno Puerto Rico may transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the Platform.

20.3 No Waiver

If DocTurno Puerto Rico does not enforce a provision of these Terms, that does not waive its right to enforce it later.

20.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

20.5 No Third-Party Beneficiaries

Except as expressly stated in Section 19 regarding Apple and its subsidiaries, these Terms do not create rights for any person or entity other than you and DocTurno Puerto Rico.

20.6 Survival

Sections that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and these General Terms.

21. Contact Information

If you have questions about these Terms, please contact:

DocTurno Puerto Rico LLC
Email: legal@docturnopr.com